Author Archive

Blockchain for Dummies – Part 1

Have you ever wondered why your biller sends you bill payment reminders even after you have paid their bill via a third-party app or website? Have you ever gone through the embarrassment

UPI – The payments engine for Digital India

August’16 has been a watershed month for payments in India. It is the month when Unified Payment Interface (UPI) was launched to the masses. NPCI’s UPI is going to change the payments

Business Intelligence – The death of Segmentation

“Data! Data! Data! I cannot make bricks without clay!”…no one could have put the problem more succinctly than Sir Arthur Conan Doyle, through his master creation, detective Sherlock Holmes. He has saved

Community Banking – Banking’s own Graph API

We are living in the times of intersecting relationships. The world has become a closely knit, well networked entity, with each individual getting connected to the other in different ways. Advent of

Bot in the Branch

As kids, we grew up with Giant Robot and Johnny Sokko, a TV series that captured the fantasy of an entire generation. We all loved to emulate Johnny’s voice commands to his

Payments becoming Conversational

Man is a conversational creature. He learnt to speak and communicate, before he tried to barter or exchange. But, the advent of modern banking and its practices robbed the “conversation” in a

The Amazon moment for Banking

The world is going through interesting times. Brick and mortar businesses are being replaced with electronic channels. Portals and apps are becoming the primary access points for service request and delivery. Banks

Digital Banking – Looking Beyond Existing Channels

Why Digital, NOW? Banking industry is at crossroads There are tremendous expectations from banks to keep up with service experiences that are provided by retailers, online providers and other players hitherto unconnected

What’s your blood group?

Technology has revolutionized the way we interact, the way we transact, the way we communicate and has permeated into every other facet of our lives. It has rattled up and disrupted many

Open Sesame

We all must have read Alibaba and 40 thieves from our childhood days, a story filled with fascinating details about the merchant’s exploits in the deserts. What holds our special interest is