Current Tech Archive
First day of school, and I remember my sister telling me “First Impression is the Best Impression, so ensure you impress your teacher today.” This continued through school, college and corporate life.
“Welcome to Hyderabad – Enjoy a coffee and a snack at ‘Coffee House’ in Terminal 1. Get 15% off when you use your debit card for the purchase” – This was the
“Can the customer engagement be done beyond a customer? Can new avenues be opened to build an enduring relationship by connecting with the potential customers? Can something more be done, which extends
“Why did I withdraw Rs.5000/- on the 10th of last month and what did I spent it for”… How many of us have had this thought seeing our Statement of Account and
Man is a conversational creature. He learnt to speak and communicate, before he tried to barter or exchange. But, the advent of modern banking and its practices robbed the “conversation” in a
The world is going through interesting times. Brick and mortar businesses are being replaced with electronic channels. Portals and apps are becoming the primary access points for service request and delivery. Banks
Why Digital, NOW? Banking industry is at crossroads There are tremendous expectations from banks to keep up with service experiences that are provided by retailers, online providers and other players hitherto unconnected