Built with an eye on future, “SolutionNET: Channel Re-imagined”- Omnichannel Customer Experience platform powers delivery of consistent experience across our own channels as well as third party channels. The platform supports your customers to Engage, Transact & Manage all their banking needs using Digital channels. A Secured and Scalable platform that creates a very simple & Omnichannel experience for your customers by providing relevant information to take apt decisions at the right time.
True to its vision of offering the simplest and most relevant ways to access Financial Services,
SolutionNET has designed its Omnichannel Customer Experience platform on 4 pillars:
Saudi Hollandi Bank (SHB), founded in 1926 the first bank in KSA, has deployed Wearable Banking Solution developed by Vayana for Apple Watch, to further enhance the customer experience for its retail banking customers. This will see the bank introduce more innovative ways to engage with its retail customers in KSA.Read more
Vayana's been successful in helping banks make the most of analytics to seamlessly transition into omnichannel services. But it knows there's more to be had from data. CEO Kannan Ramasamy talks about the importance of Data - the cornerstone of customer experience, in an article published in Fintech Finance magazine.