Corporate Banking is a very complex phenomenon, right from on-boarding to servicing. Stickiness of the corporate customers is inversely proportionate to the complexity of the solutions provided by the bank. Owing to specialized products offered to Corporate Customers, the Corporate Banking eco-system consists of multiple complex products like Trade Finance, Treasury, Payments, Collection, Liquidity Management System and Supply Chain Finance apart from core applications.
On the other hand, on Customer servicing side, banks face a huge challenge to integrate their services into the diverse corporate world which is crowded with different ERP / Account Receivable / Account Payable systems. Integration with the corporate ecosystem helps corporates to automate the initiation as well as reconciliation processes and for the bank helping to create a more enduring relationship. Hence the bank has to carefully choose its Channel Solution Partner for Corporate Banking.
Corporate Banking Solution built on our ‘SolutionNET - Channels Re-imagined’ platform provides a brand new way of channel banking. With eye on the future, solution suite is developed in two layers, base platform and delivery layer. The base platform consists of core services like security, audit, reporting, access control, hierarchies, controls, limits etc. This platform also integrates with a variety of back office / middle office systems. The delivery layer includes various channels such as internet, mobile, social media etc. The base platform exposes APIs (mostly using web services) to be consumed by the delivery channels to deliver various services. This platform offers scalability and freedom to the bank to apply its Channel strategies based on its priority and preference – while also plugging-in new channels!
The Bank can offer much more through the evolved Corporate Banking Solution which consists of Corporate Internet Banking (CIB), Mobile Banking (Tablet / Mobile Apps / Mobile Thick Client (MTC) on Android, iOS and Windows smart phones), DateLine and Generic Corporate Adapters (GCA). Apart from consistent user experience, simplicity and pervasiveness, the solution will also enable the bank to automate their back-office operations and create stickiness by enabling the bank to integrate with Corporate Systems and thereby minimize the time for on-boarding and improve servicing.
Corporate Banking Solution will not only offer simplified transactions, but also enables you to deepen customer engagement with Generic Corporate Adapters (GCA) and Mobile Banking Applications. With GCA, the bank can configure multiple file formats to initiate payments and report status back to corporate. GCA along with H2H / SFTP enables Straight Through Processing. Mobile Banking enables reporting / alerts / approvals on the go. Few of the unique features supported by this solution are listed below:
Multilevel Corporate Hierarchy Definition
Data Access Control
Define login & transaction security rules